X. Experience

Fifteen years engineering. Seven parallel years in the SEN classroom.

Two career tracks running in parallel since Dec 2010. Every entry below is documented by an experience certificate — dates, employer, role, and stack as written by the signing authority.

Software Track

15^yrs

Dec 2010 — present. Junior Software Engineer to Senior AI Engineer across four employers.

SEN Education Track

07^yrs

Jan 2011 — Jan 2018. Daycare coordinator, Montessori directress, RBT credential.

Employers (verified)

Techerz, ExaTex, Learning Pitch, Infixio, and volunteer practice at The Genius Academy and The Xcellence.

Promotions on record

Junior → Software Engineer at Techerz. Lead Software Engineer → Software Architect at Learning Pitch.

α. Engineering Track

Software, architecture, and applied AI.

Continuous engineering practice from December 2010 to present. Four employers, three promotions, every role verified by an experience certificate on file.

Current 2023 — present Infixio

Infixio / Karachi / Hybrid

Senior AI Engineer

Senior AI Engineer reporting into the General Manager Software Development function on a Karachi-based hybrid arrangement. Owns the agentic AI surface, the LLM infrastructure, and the production generative AI delivery for enterprise clients. Designs, develops, and optimises AI-driven solutions; contributes to strategic technical decisions; ships multi-agent orchestration with tool use, retrieval, structured-output validation, and observability against named clinical and enterprise outcomes; and mentors junior team members on production AI engineering practice.

Anthropic Claude / GPT-4o / Gemini / Groq / LangGraph / CrewAI / AutoGen / PydanticAI / DSPy / Pinecone / Qdrant / Weaviate / pgvector / LangSmith / LangFuse / Vercel AI SDK / Triton / BentoML / MLflow / Weights & Biases

StartNovember 2023

Lead → Architect 2019 — 2023 Learning Pitch

Learning Pitch / Karachi

Lead Software Engineer → Software Architect

Joined as Lead Software Engineer and promoted to Software Architect on the strength of technical expertise, leadership, and delivery contributions across enterprise solution delivery and digital transformation. Architected scalable, secure enterprise software, led delivery teams, drove the full SDLC, conducted IT audits and consultancy services for IT solutions implementation and network security practices, ran pre-sales technical solutioning with system integrators, and designed SOPs and technical workflows for operational efficiency. Owned project architecture across multiple programmes and introduced Microsoft Azure AI Services and AI Model Training into the engineering practice — the early bridge between enterprise software architecture and the agentic AI work that followed at Infixio.

Microsoft Azure (PaaS / SaaS, Load Balancer, DevOps) / Azure AI Services / AI Model Training / Power Platform (Power BI, Power Apps, Power Automate) / Robotic Process Automation (RPA) / SharePoint Online / Subscription Edition / 2019 / 2016 / 2013 / 2010 / MOSS 2007 / WSS 3.0 / C# / ASP.NET / .NET Framework / MVC / jQuery / HTML5 / SQL Server / SSRS / Visual Studio / SharePoint Designer / Microsoft Office

DatesFeb 2019 — Oct 2023 Duration4 yrs 9 mos

Senior engineer 2015 — 2019 ExaTex Enterprise Solutions

ExaTex Enterprise Solutions / Karachi

Senior Software Engineer

Full-time Senior Software Engineer engagement across the entire software development life cycle on enterprise SharePoint, Project Server, and BPM programmes. Requirement gathering and project analysis with clients and stakeholders, design and implementation of enterprise software applications, customisation of Microsoft SharePoint and Project Server solutions, development of BPM solutions and custom workflows on Nintex Workflow and SharePoint Designer, delivery of web-based portals and intranet applications, custom .NET Framework application development, database design with reporting and integration services, end-to-end UAT and deployment support, end-user training, and authoring of software requirement specifications, technical specifications, and system architecture documentation.

Microsoft SharePoint Server 2010 / 2013 / Microsoft Project Server 2010 / 2013 / Nintex Workflow / SharePoint Designer Workflows / .NET Framework / MVC / WCF Services / C# / ASP.NET / jQuery / HTML5 / SQL Server 2008 / 2012 / SSRS / Visual Studio / Visio

DatesAug 2015 — Jan 2019 Duration3 yrs 6 mos

First decade 2010 — 2015 Techerz IT Consultancy

Techerz IT Consultancy Firm / Karachi

Junior Software Engineer → Software Engineer

Phase I — Junior Software Engineer. Inducted into the structured engineering programme and assigned to client-facing delivery teams. Participated end-to-end in the software development life cycle with primary focus on feature implementation against signed-off functional specifications. Executed unit and functional testing cycles, prepared test cases, logged defects, ran regression validation, and coordinated quality sign-off with the QA function. Direct involvement in deployment across development, staging, and production environments, plus post-deployment client support and incident triage. Phase II — Software Engineer (promotion). Promoted on the strength of sustained performance and technical readiness. Led .NET-based engagements with accountability for technical delivery, code quality, and team output. Owned project planning, effort estimation, milestone definition, system analysis, application architecture, component design, data modelling and database design. Authored formal engineering documentation — technical proposals, software requirement specifications, design specifications, deployment runbooks, and end-user manuals. Conducted technical interviews for engineering recruitment, delivered in-house training to junior engineering staff, drafted software development guidelines and coding standards for adoption across the engineering organisation, and supported pre-sales technical demonstrations and solution presentations.

ASP.NET (Web Forms) / C# (OOP) / HTML / CSS / JavaScript / Crystal Reports / Microsoft .NET Framework / ASP.NET MVC / LINQ / Entity Framework / WCF / Web Services (SOAP, REST) / jQuery / Microsoft Silverlight / Microsoft SQL Server (T-SQL) / SSRS

DatesDec 2010 — Jul 2015 Duration4 yrs 7 mos

β. Voluntary SEN Practice & Early Childhood Credentials

Seven parallel years of volunteer SEN practice.

A board-affiliated early-childhood education credential, behaviour-analysis training, and seven years of volunteer practice at two Karachi SEN institutions. The practitioner foundation behind Phoenix Minds, LUMINA, and the IEP-generation schema.

Board-affiliated credential IECED / STE Karachi Early Childhood

Institute of Early Childhood Education and Development (IECED), Karachi

Early Childhood Education & Development — Awarded

Formal early-childhood pedagogy qualification from the Institute of Early Childhood Education and Development (IECED), Karachi — affiliated with the Sindh Board of Technical Education (STE), the recognised technical-education accreditation authority for Sindh province. The qualification establishes the board-level pedagogical grounding underneath the volunteer SEN classroom practice, the Phoenix Minds learner-development reasoning, and the LUMINA Pre-School through A-Level coverage. Together with the RBT credential and the active CBT and DBT diploma cohorts, this is the formal training stack the clinical surfaces sit on.

InstituteIECED, Karachi AffiliationSindh Board of Technical Education (STE) StatusAwarded

RBT credential Aug 2022 — Oct 2022 Behaviour Analysis

Registered Behaviour Technician / 40-Hour Training

RBT^® 40-Hour Training Certificate

Completed the 40-hour RBT training programme based on the RBT Task List (2nd Edition), the foundational behaviour-analysis credential underpinning the Phoenix Minds clinical practice. The certificate is the operational ground truth that anchors the Zeta-9 practitioner network and the clinical-reasoning architecture inside DRIS and RAHAT-AI.

DatesAug 2022 — Oct 2022

Volunteer Sep 2016 — Jan 2018 The Xcellence

The Xcellence Montessori & Primary School / Karachi / Volunteer engagement

Volunteer Montessori Directress (volunteer)

Eighteen months volunteering as a Montessori directress alongside the senior software engineering practice at ExaTex — instructional delivery, learner observation, parent communication, and Montessori-method curriculum execution. The principal's certificate notes punctuality, regularity, and preparedness as defining characteristics of the engagement. Unpaid practitioner work, sustained for the practical clinical experience that no engineering role could provide.

PostureVolunteer DatesSep 2016 — Jan 2018 Duration~1 yr 5 mos LocationA-433, Block-N, North Nazimabad, Karachi

Volunteer Jan 2011 — Nov 2014 The Genius Academy

The Genius Academy and Day Care Centre / Karachi / Volunteer engagement

Volunteer Coordinator — Day Care & Montessori (volunteer)

Nearly four years of front-line volunteer coordination across the day-care floor and the Montessori classroom, sustained alongside the Junior Software Engineer and then Software Engineer practice at Techerz. Unpaid practitioner work — the lived experience that, fifteen years later, became Phoenix Minds.

PostureVolunteer DatesJan 2011 — Nov 2014 Duration~3 yrs 11 mos Reference011/12/2015

How the two tracks compound

The engineering track and the volunteer SEN track are not parallel by accident. The 2011–2014 volunteer daycare and Montessori coordination at The Genius Academy ran during the early Techerz software engineering years; the 2016–2018 volunteer Montessori directress role at The Xcellence ran during the senior software engineering years at ExaTex. Both periods of unpaid volunteer practice produced the dual ground truth that anchors the Phoenix Minds clinical and educational products today. LUMINA's IEP-generation schema, Zeta-9's twenty-two-category practitioner taxonomy, and the clinical-reasoning layer inside DRIS and RAHAT-AI are all downstream of these volunteer years on the classroom floor. The credentials are on the page because they are what makes the systems work.

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